Custom Training: Business and Systems Analysis Training for Teams

Description

Does your company need employees with business analysis and systems analysis skills? Custom Training provides your team with the knowledge and tools they need for everyday work.

This training is perfect if:

• You have a team of at least 5 members who use IT analysis skills in their daily work.
• You want the training to focus specifically on your organization’s projects and processes.
• You need a flexible schedule and customization of the training content to suit your needs.

Why choose custom training?

The advantage of custom training is complete flexibility and a focus on your company’s or organization’s specific needs.

The training can be customized in the following ways:

• Thematic practical exercises and incorporating real-world projects into the learning process.
• Focusing on the role assignments, methodologies, templates, and tools that are used in your organization.
• The option to shorten or extend the training based on the participants’ skill level.
• Adjusting the focus more or less on a specific topic.
• A schedule tailored to your preferences.
• The location can be at your office, your organized event, or online.

Additionally, it allows creating a common vocabulary for all participants and provides a foundation for discussing improvements to your processes and tools.

Training content and structure

The training is structured practically, combining theory with immediately applicable skills.

The training is based on our public course (see here), which we conduct regularly every year. We have tested the necessary topics with participants from various organizations and received a lot of feedback, which we have integrated into our training. The main content and plan is as follows:

Day 1 – Basics of IT Analysis

• Find your role and area of responsibility in different project management methodologies.
• Productive collaboration.
• Creating and managing an up-to-date documentation repository;
• Using frameworks, standards, and tools.

Day 2 – Getting Started with Business Analysis

• Building a strong foundation with a glossary of terms.
• Setting goals and managing scope.
• Analysis of pain points and risks.
• Mapping roles for business processes.

Day 3 – Core skills in Business Analysis

• Requirements Analysis
• Different process mapping techniques and when to use them.
• Data mapping

Day 4 – Basics of Systems Analysis

• Fundamentals of IT Architecture
• Implementing security measures through authentication and authorization
• User interface analysis
• Organizing background components

Day 5 – Core skills in Systems Analysis

• Basics of database design
• Analysis of APIs and integrations

Instructor

Kaja Trees (LinkedIn) has been in the IT world for over 20 years, with more than 15 years as a business and systems analyst.

• from very diverse fields: government information systems, telecommunications, utilities, logistics, IoT, finance;
• from very different types of organizations: startups, software development companies, large corporations, small businesses;
• from various positions: developer, systems analyst, business analyst, project manager, integration analyst, product owner, Success Manager, Technical Platform Owner, client representative.

During the training, she shares her experiences from various projects – from shaping teamwork to the details of systems analysis.

Kaja has also written the upcoming book Optimal Documentation: Useful, Up-to-Date, and Convenient.

Also, read Kaja’s articles on related topics:

• Always up-to-date documentation is possible (ITBAC)
• Debunking 6 Myths About Documentation (Geenius DigiPRO, ITBAC)
• What can go wrong in IT projects and how to avoid it? (Geenius DigiPRO, ITBAC)
• Is analysis done in the agile world? (Geenius DigiPRO, ITBAC)
• What skills does a good analyst need? (ITBAC)
• What is a good (IT) Analyst like? (ITBAC)
• What is IT and Business Analysis? (ITBAC)

Custom Training Terms and Conditions

The training group has a maximum of 15 participants. We can only change this if we reduce the proportion of practical work.

Online, on-site, or hybrid training options are available. We are also ready to record the training sessions and provide the videos for your future use.

If the training takes place outside of Tallinn, additional costs for the lecturer’s transportation and accommodation will apply based on actual expenses, as well as the cost of renting training rooms, if not arranged by you.

The training days are a maximum of 8 hours and include time for lunch.

If you wish to cover only specific topics or place a greater focus on a particular subject, please describe this to kaja.trees@itbac.eu or use our contact form to receive a customized offer.

Feedback from previous trainings:

• From a beginner business analyst: This training helped me understand how different topics fit together and connect what I learned in university with real-life scenarios. I got many tips on how to do my job better!
• From an experienced analyst: There wasn’t a dull moment! The topics were logically structured and just the right level of complexity for me. I was able to systematize my knowledge and place new skills into existing frameworks. I don’t remember a previous training where I gained such valuable insights, most of which I can now incorporate into my work both now and in the near future.
• From an experienced systems analyst: With each topic, I gained new ideas and tips on how to approach different areas. Kaja’s shared experiences and practical advice helped me better understand my work and how to do it in the best possible way.
• From someone outside IT, who orders IT projects: Thanks to this training, I now better understand how to collaborate with IT, what the different roles in IT do, and what they expect from me at each stage of a project. I can now anticipate some potential issues and be a better partner to IT. I also now have a better understanding of reading the diagrams that IT professionals have shown me in the past.