Learn to make better IT systems!

Our IT training and resources help you make informed decisions when commissioning and developing IT systems.

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Club's goal

Innovative and well-thought-out IT solutions.

At ITBAC, our goal is to ensure that all IT applications and systems are designed thoughtfully, considering the client’s needs and resources while effectively achieving their goals with innovative solutions. We know that we cannot achieve this alone, but through collaboration, we can create a world where well-analyzed and carefully developed IT systems are the norm.

To achieve this, we have created an open and collaborative environment where IT Systems and Business Analysts, regardless of their job titles, can share knowledge, learn new skills, and showcase innovative solutions. Our approach integrates IT training, agile roles, business analysis, and system analysis—covering everything from communication techniques and best practices in documentation to project management methods.

ITBAC is dedicated to building a community that promotes industry best practices and elevates IT and business analysis to a new level, emphasizing efficient IT solutions and an innovative approach.

Courses and services

Our learning opportunities combine various training formats so that everyone can find the right fit:

Public trainings

A hybrid approach where training takes place both in the classroom and online, offering personal interaction as well as convenience. You can find the dates for upcoming public training sessions here.

See our courses

Web trainings

A flexible learning format consisting of pre-recorded videos and materials that you can go through at your own pace. You can browse the available online courses here.

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Custom Training

Fully customized training programs designed to meet the specific needs of a company or organization, considering the desired topics and preferred format. Contact us to request a quote.

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Mentoring

Regular sessions focused on specific topics and long-term development. Contact us to book a mentorship.

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Mastermind group

Group meetings for professionals in IT and analysis-related roles to collaboratively discuss improvements in IT development. You can join the waiting list for the next mastermind group here.

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Short consultation

A personal consultation where we provide advice and support in solving specific problems. Contact us to book a consultation.

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Sign up for training courses.

Business and IT Systems Analysis Course

Tallinn, different dates

The Business and Systems Analysis course provides a comprehensive overview of the entire IT analysis process – from understanding business needs to describing the technical solution. You will learn how to connect business and IT into a single coherent whole and how to manage analysis from start to finish. The course is suitable if you want broad-based competence or work in a role where you need to cover both perspectives.

After completing the Business and Systems Analysis course, you will be able to work as a process or quality manager, IT analyst, product owner, or systems analyst.

On-site or with online replay access.

Business Analysis Course

Tallinn, different dates

In business analysis, you map and optimize the activities of a company or organization to achieve the best possible results. This is your opportunity to support the adoption of digital services, optimize processes, and create real business value.

After completing the Business Analysis course, you will be able to work as a process or quality manager, business analyst, or product owner, depending on your preferences.

On-site or with online replay access.

System Analysis Course

Tallinn, different dates

In IT systems analysis, you focus on how business needs are transformed into functioning IT solutions. You learn to describe system behavior, data, interfaces, and business rules in a way that supports development and reduces misunderstandings.

After completing the course, you will be able to work as a systems analyst or product owner.

On-site or with online replay access.

Optimal documentation in IT field

Tallinn, different dates

The IT documentation training is a practical workshop where you can analyze, adapt, and optimize your documentation processes so that they support the success of IT projects.

You will learn how to create documentation that is sufficient—but not burdensome—clear, up to date, and well structured.

On-site or with online replay access.

Optimal documentation

useful, up to date and convenient

Published August 2025

The goal of this book is to help achieve a balance in documentation: creating useful and up-to-date documentation that is neither overly burdensome nor excessively time-consuming.

The book is based on a course that I have taught both separately and as a part of a longer training. I realized it is worth publishing as a standalone book so that it can be accessible both after the course and independently from it.

Estonian edition
Paperback: available!
E-book: available!

English edition
Paperback: available in Amazon!
E-book: available in Amazon!

Data field analysis

practical manual and checklist

Estimated publication: Spring 2026

This book brings together everything going on in the analyst’s mind when decisions need to be made about naming, displaying, behavior, and other aspects of data fields. The book provides a detailed guide on what needs to be considered for different types of data fields throughout this process. It also offers in-depth descriptions of common data fields, covering their specifics in greater detail.

The book helps Business, System and Data Analysts understand, how they are making those decisions, and make those decisions smarter in the future.

Who am I?

I am an IT Systems and Business Analyst who is passionate about my profession and eager to learn and improve. On this page, I discuss everything related to IT and business analysis and invite you to join an open discussion on these topics. Simply leave a comment on one of our articles or send us a message!

Trainer Kaja Trees has been in the IT world for over 20 years, with more than 15 years of experience as a Business and Systems Analyst. During this time, she has worked in companies of various sizes and participated in projects of different natures, ranging from government procurements to startup developments. Her greatest recognition has been clients inviting her to join new projects.

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