Private Training: Business and System Analysis Course


Business and system analysis lay the very foundation upon which IT projects can truly be effective – and making a mistake in this area can be very costly.


In the IT world, the same rule applies as everywhere else – the earlier a mistake is made, the more costly it is to fix. Business and system analysis lay the foundation upon which IT projects can truly be effective – and making a mistake here can be very costly.

Business and system analysis are performed by various roles in different organizations:

  • Business and system analysts
  • Product owners
  • Service designers
  • Solution architects
  • Business architects
  • Project managers
  • Developers
  • Consultants
  • And more.

It’s important that goals and needs are communicated and solutions are thoughtfully considered based on them. That’s why we’ve put together a course where we discuss all the fundamental principles of business and system analysis.

Training plan: Day 1 – Fundamentals of IT Analysis Find your role and responsibility area in different project management methodologies Communication skills necessary for identifying requirements Productive meetings in the digital age Creating and managing an up-to-date documentation repository Using frameworks, standards, and tools to achieve success Day 2 – Business Analysis Skills Building a strong foundation with a terminology glossary Setting goals and maintaining scope Mapping roles for business processes Different process mapping techniques and when to use them Understanding requirement mapping Day 3– System Analysis Skills Basics of IT architecture User interface analysis Organizing background components Fundamentals of database design Analyzing APIs and integrations Implementing security measures for authentication and authorization

All training days include both theoretical and practical parts, providing a good overview of the knowledge learned. Please do not be late and plan to participate for the whole day!

It is possible to attend only one training day – see tickets!

About the trainer:

Kaja Trees ( has been in the IT world for over 20 years, including more than 15 years as a business and system analyst. Kaja has experience in:

  • Various sectors: government information systems, telecommunications, utilities, logistics, IoT, finance;
  • Various types of organizations: startups, software development companies, large corporations, small businesses;
  • Various positions: developer, system analyst, business analyst, project manager, integration analyst, product owner, Success Manager, Technical Platform Owner, client representative.

During the course, she shares experiences from her different projects – from team collaboration to the details of system analysis.

Feedback from a previous course: From a beginning business analyst: “This course helped me understand how different topics fit together and relate my university studies to real-life. I got many tips on how to do my job better!” From an experienced system analyst: “At every topic, I got new ideas and tips on how to approach different topics. Kaja’s shared experiences and practical advice helped me better understand my work and how to do it in the best way.” From someone outside IT who commissions IT projects: “Thanks to this course, I understood better how to collaborate with IT, what different roles in IT do, and what they expect from me at different project stages. I can now anticipate some potential problems and be a better partner to IT. I also understand better the diagrams that IT people have previously shown me.”

All training days start at 9 am and end at 5 pm. Lunch, coffee, tea, and water are included in the price for attendees. Snacks are also available for purchase on-site.

PS: We recommend joining the mailing list to receive notifications about upcoming trainings. Ticket purchasers also have the opportunity to join the same mailing list.

Additional costs for transportation, accommodation, catering, and rental of training rooms as needed (transportation and accommodation only for trainings outside of Tallinn).

If you have any questions or need something specific that you can't find on our website, please reach out!


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