Business Analysis and Systems Analysis Training – practical IT Analyst Ccourse (various dates)

Description

Do you want to work as an IT analyst and acquire the practical skills employers are looking for? This Business Analysis and Systems Analysis training will help you understand how to analyze business needs, model systems, and translate business requirements into IT solutions. If you want to move into the IT sector, this IT course will provide you with the foundation, even if you don’t want to become a specific IT analyst. On the other hand, if you’ve already received technical IT training but prefer a softer analyst role, this course will help you develop the necessary skills.

Learn in practice! Our training prepares you for work as a Business or Systems Analyst. In addition to lectures, the instructor will demonstrate how to approach real tasks on key topics. A major part of the course is working through exercises. Practical work and the collective review of exercise results will help you understand how the same task can be solved in different ways using the same tools, and allow you to see the pros and cons of various approaches. Since all the exercises are interconnected, it is highly recommended to complete any exercises left unfinished during the training at home.

Business and Systems Analysis Training Schedule

All training days start at 9:00 AM and end at 5:00 PM. Please avoid being late and plan to attend for the entire day!

Day 1 – Basics of IT Analysis

• Find your role and area of responsibility in different project management methodologies.
• Productive collaboration.
• Creating and managing an up-to-date documentation repository;
• Using frameworks, standards, and tools.

Day 2 – Getting Started with Business Analysis

• Building a strong foundation with a glossary of terms.
• Setting goals and managing scope.
• Analysis of pain points and risks.
• Mapping roles for business processes.

Day 3 – Core skills in Business Analysis

• Requirements Analysis
• Different process mapping techniques and when to use them.
• Data mapping

Day 4 – Basics of Systems Analysis

• Fundamentals of IT Architecture
• Implementing security measures through authentication and authorization
• User interface analysis
• Organizing background components

Day 5 – Core skills in Systems Analysis

• Basics of database design
• Analysis of APIs and integrations

Kohanda kursus endale sobivaks!

Business and systems analysis are performed by different roles in various organizations:

• Business Analysts
• Systems Analysts
• IT Analysts
• Product Owners
• Service Designers
• Solution Architects
• Business Architects
• Project Managers
• Developers
• Consultants
• etc.

The important thing is that the goals and needs are communicated, and the solution is designed accordingly. However, these roles can have different focuses – whether more on business analysis, systems analysis, or both. This course is open for participation based on your own needs and opportunities.

Business and Systems Analysis Training

By selecting either the “Classroom Ticket” or “Online Ticket” option, you can participate in the entire training from start to finish. We begin with the knowledge necessary for all IT analysts, then cover business analysis topics, followed by systems analysis topics. I recommend this option for those who do not have separate business and systems analysts. It could be someone with the job title IT analyst or something more general, such as analyst, consultant, product owner, etc. This option is also great for anyone who primarily works with one side but wants to understand the other and become a better collaborator.

Business Analysis Training

If you choose either the “Business Analysis Topics Classroom Ticket” or the “Business Analysis Topics Online Ticket,” you can participate on the days focused primarily on key business analysis topics. In this case, the length of your training will be 3 days – you will attend the first three days of the full course mentioned above.

• Day 1 – Basics of IT Analysis
• Day 2 – Getting Started with Business Analysis
• Day 3 – Core skills in Business Analysis

I recommend this option not only for those with the job title of Business Analyst but also for roles where individuals work as analysts in companies that outsource IT development to external companies or for product owners whose developers handle systems analysis independently.

System Analysis Training

If you choose either the “Systems Analysis Topics Classroom Ticket” or the “Systems Analysis Topics Online Ticket,” you can participate on the days that focus primarily on systems analysis topics. In this case, your training will last for 3 days, but there will be a longer break between the first and your second day:

• Day 1 – Basics of IT Analysis
• Day 4 – Basics of Systems Analysis
• Day 5 – Core skills in Systems Analysis

I recommend this option not only for those with the job title of Systems Analyst but also for Solution Architects. Depending on how your job position is defined, this might also be suitable for Product Owners, IT Analysts, or roles with the title of Analyst.

Participation Online or in the Classroom

You can participate in all training days either online via Teams or in the classroom.

The advantage of participating online is that you can join regardless of your location – even in the middle of a trip to a warm destination! If you have purchased a classroom ticket, you can also attend online for a few days if necessary (for example, in case of illness).

Attending the training in person has its advantages. It’s easier to stay focused on the training and participate in the discussions happening in the room. Online participants may not always hear all the attendees clearly, even with the use of conference call technology.

Lunch, coffee, tea, and water are included for in-person attendees. There is a limit of 15 people for classroom participation. When purchasing a classroom ticket, please also check the location!

All training days will be recorded, and the videos will be available to all participants for 30 days. This allows you to review the training day you couldn’t attend for any reason. However, for the benefit of completing exercises, I recommend participating live on the training days whenever possible!

Custom training for companies

In addition to public training sessions, we also offer custom training on the same topics.

This is a more affordable option for companies or organizations with at least 5 participants and a suitable meeting room for conducting the training. In this case, we can tailor the training to your organization’s specifics – role distribution, processes, tools used, documentation standards, thematic exercises, etc. We can select only the topics that are relevant to you and adjust the scope of the training accordingly; or, for example, place a greater focus on practical exercises on a specific topic.

You can request an offer by emailing kaja.trees@itbac.eu or through our contact form.

Instructor Kaja Trees

Kaja Trees (LinkedIn) has been in the IT world for over 20 years, with more than 15 years as a business and systems analyst.

• from very diverse fields: government information systems, telecommunications, utilities, logistics, IoT, finance;
• from very different types of organizations: startups, software development companies, large corporations, small businesses;
• from various positions: developer, systems analyst, business analyst, project manager, integration analyst, product owner, Success Manager, Technical Platform Owner, client representative.

During the training, she shares experiences from her various projects – from shaping teamwork to the details of systems analysis.

Kaja has also written the upcoming book Optimal Documentation: Useful, Up-to-Date, and Convenient.

Also, read Kaja’s articles on related topics:

• Always up-to-date documentation is possible (ITBAC)
• Debunking 6 Myths About Documentation (Geenius DigiPRO, ITBAC)
• What can go wrong in IT projects and how to avoid it? (Geenius DigiPRO, ITBAC)
• Is analysis done in the agile world? (Geenius DigiPRO, ITBAC)
• What skills does a good analyst need? (ITBAC)
• What is a good (IT) Analyst like? (ITBAC)
• What is IT and Business Analysis? (ITBAC)

Feedback from previous trainings:

• From a beginner business analyst: This training helped me understand how different topics fit together and connect what I learned in university with real-life scenarios. I got many tips on how to do my job better!
• From an experienced analyst: There wasn’t a dull moment! The topics were logically structured and just the right level of complexity for me. I was able to systematize my knowledge and place new skills into existing frameworks. I don’t remember a previous training where I gained such valuable insights, most of which I can now incorporate into my work both now and in the near future.
• From an experienced systems analyst: With each topic, I gained new ideas and tips on how to approach different areas. Kaja’s shared experiences and practical advice helped me better understand my work and how to do it in the best possible way.
• From someone outside IT, who orders IT projects: Thanks to this training, I now better understand how to collaborate with IT, what the different roles in IT do, and what they expect from me at each stage of a project. I can now anticipate some potential issues and be a better partner to IT. I also now have a better understanding of reading the diagrams that IT professionals have shown me in the past.

Frequently Asked Questions

Some questions about this training have been asked repeatedly.

Is this training suitable for people without an IT background? Is this training suitable for beginners?

✅ Yes! The training is structured in a way that it is well-suited for beginners. A large portion of my training participants have been analysts who transitioned into IT from various other fields. They have confirmed that my course provided them with a solid understanding of what IT means and how work is done in this field.

Does it make sense for an experienced analyst to attend this course?

✅ Yes! Much of what is discussed will already be familiar to experienced analysts. However, attending the course provides an opportunity to reflect on your work and consider the pros and cons of different approaches, as well as see how others work. Experienced analysts will certainly benefit the most by actively asking all the challenging questions.

Can I choose only the Business Analysis or Systems Analysis part?

✅ Yes! Choose the correct ticket type, and your training will last only 3 days, with the price accordingly lower.

Where will the course take place?

The courses are regularly held in Tallinn, at Aia Street 7, in the BCS Koolitus rooms. For the first time in 2025, the training will also be held in Tartu, and if it proves to be reasonable, we will continue to hold the training in Tartu at least once a year.

If you are not in either of these cities, you can always participate online, or if your company has more interested participants, we can arrange the training at your desired location as a custom training.

I cannot attend all the days, what would be the best approach?

Of course, life happens – illnesses, trips, suddenly needing to take care of children… We understand and have taken this into account. The best approach depends on your specific situation, but we can offer a few options for what to do in such cases:

1. Choose other dates – we always try to plan at least 2 training sessions in advance so participants have the option to choose dates that suit them better.
2. Attend some days online – if the limitation is only due to location, those who have purchased a classroom ticket can, if necessary, attend some of the training days online.
3. Watch the recording of the relevant training day – all training days are recorded, and those who purchased a ticket will receive the link by the next day at the latest. We recommend reviewing the training day before the next session, as the topics follow each other logically!

The lengths of the courses vary – some are a month long, while others are just a week. Why is that?

Analysts typically have very tight schedules and find it challenging to take a full 5 days off from work at once. That’s why we’ve designed some courses so that there is only one training day per week. These are the courses that last about a month. The course dates also specify the regular weekday designated for the training.

At the same time, for those coming from further away, it can be inconvenient to travel to Tallinn every time for just one day of training. For them, a 5-day consecutive training might be more suitable; these are the week-long courses.

Make your choice based on what you specifically prefer!

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