In accordance with applicable law and best practice, personal data is any information relating to an identified or identifiable natural person. However, the processing of personal data is any act performed on personal data. This includes the collection of personal data in various configurations, the storage, use, organization, storage, modification, disclosure or making available of personal data, various inquiries about personal data, extraction, cross-use, deletion, destruction, or several of the foregoing. The processing of personal data can take place in different ways and by different means.
ITBAC (Liriel OÜ, Sinirebase 4-18, Tallinn, +372 5030 586, email@example.com) is the controller of the website www.itbac.eu and the controller of personal data collected during the browsing of the website and the provision of services and products.
By subscribing to the newsletter on the website, registering for training or making a purchase from the e-shop, you confirm that you have read and agree to these privacy terms.
Principles of personal data processing
The processing of personal data by ITBAC is based on the following principles:
– Legality of the collection and storage of personal data
– Minimality in data collection and processing
– Transparency to customers on the purposes and methods of data use
– Purposefulness in the use of personal data
– Responsibility for the secure processing of personal data
– Accuracy and reliability in the storage of personal data
– Retention restrictions on the storage of collected personal data
ITBAC’s areas of activity are IT and business analysis and IT architecture. Consequently, ITBAC has the best knowledge to integrate integrated and tacit data protection into its systems to ensure the best implementation of all personal data processing principles.
ITBAC keeps all personal data collected secure. In the case of ITBAC’s personal training and advice, ITBAC guarantees the confidentiality of personal data and business secrets collected from the client, unless the parties have agreed on exceptions.
Bases for processing personal data
ITBAC collects personal data through the ITBAC website or during activities related to the services and products referenced on the website
- to offer their products and services
- to provide services and products of third parties
- for the performance of contracts with customers
- to collect technical information on the behavior of website visitors.
Composition, processing and storage of personal data
When providing/offering services and products, the processing of personal data is based on an agreement entered into between us. When purchasing a product or service, we collect the following personal data from the customer:
- First and last name
- Name of company (if any)
- E-mail address
- Phone number.
In the case of a paid service, payment information and invoice recipient information are added if it differs from the data of the person making the purchase.
In addition to the above-mentioned data, we may add personal data in the course of communication with the client (e-mail correspondence, meetings, materials, etc.).
By submitting personal data, the customer confirms that the data submitted to us is correct and up to date. We use this information to confirm a purchase order, a request to make an offer or to register for training. We process data for the purpose of fulfilling the contract, for the fulfillment of legal requirements (for example, source accounting documents) and for the protection of our financial interests (retention of information concerning the fulfillment of the contract until the expiry of the claims).
After the completion of the transaction, we will securely store the personal data related to the transaction for up to 3 years, unless the term for storing personal data arising from law is longer.
In order to provide the ITBAC newsletter service, we collect a person’s first and last name and e-mail address. In this case, the processing of personal data is based on the consent of the newsletter client. After filling in the fields with information, the customer confirms that the submitted data is correct and up-to-date and belongs to him / her (ie subscribing to a newsletter in the name of another person is not allowed). The customer can unsubscribe from the newsletter at any time. In this case, all personal data of the recipient of the newsletter will be deleted from the registration of the waiver within 24 hours.
The ITBAC newsletter may include marketing content and both public and targeted offerings. Marketing notifications and offers are received only with the consent of the customer. The customer may opt out of receiving marketing notifications and offers at any time. In this case, all personal data of the recipient of the marketing notices and offers will be deleted from the opt-out within 24 hours.
Transfer of personal data to third parties
ITBAC stores personal data on servers located in the territory of a Member State of the European Union, and access to personal data is available to employees who can access personal data in order to resolve technical or customer support issues related to the use of the service.
ITBAC does not transfer the collected personal data outside the EU.
ITBAC may provide information and content to partners, resellers and service providers that support ITBAC’s activities, such as accounting services, training and marketing services, data analysis solutions, etc. ITBAC will only transfer the data to each individual to the extent necessary and by obliging the recipient to keep the personal data secure, ensuring the confidentiality and processing of the data in accordance with these Privacy Terms.
ITBAC processes this data to evaluate its products and services and to improve the user experience of the website visitors.
Our website may contain links to third party websites, products or services, and if you use these links, your device may also store third party cookies. In this case, we encourage you to review the privacy policies of such third parties for a full assessment of your rights and capabilities.
You can manage or disable cookies in your web browser settings.
User rights, filing a complaint
Please be aware that you always have the following rights with regard to your personal data, which we respect:
- the right to request access to personal data we hold about you;
- the right to request the correction of data (for example, if your contact details have changed);
- the right to request the deletion of data, unless we have a legal basis for the storage of personal data;
- the right to restrict the processing of personal data (for example, to opt out of receiving marketing communications);
- the right to request the transfer of personal data;
- the right to demand that no decisions be taken against you based on automated processing;
- the right to withdraw previously given consent to the processing of personal data in a certain way or for a specific purpose.
Our customers, as data subjects, have the right to turn to ITBAC, the Data Protection Inspectorate or a court if you find that your rights have been violated during the processing of personal data.