The work of an IT analyst requires both business thinking and technical knowledge. A good IT analyst can bridge the gap between business and technology, understand systems, and communicate effectively with various stakeholders.
On this page, you will find
IT Analyst Skills
In Estonia, there is no officially established professional standard for IT analysts (business analysts, systems analysts). The skills expected for this role have evolved mainly through practical experience and the influence of various sources.
We have reflected on what kind of personality makes a great analyst. A good analyst is a great listener, curious, systematic, flexible, responsible, a creative thinker, and results-oriented. We have a more in-depth article on these traits and their importance: What Makes a Good (IT) Analyst?
Depending on their specialization, an IT analyst’s work may involve varying degrees of business analysis and systems analysis. Additionally, communication and collaboration skills, as well as proficiency in specific tools, are crucial. We have a more detailed article on the necessary skills: What Skills Does a Good Analyst Need?
Unlike a programmer, an IT analyst does not need to have a very strong technical background, although it is certainly beneficial. Many participants in our training courses have started in other fields and later transitioned into IT analysis. This is a common and effective career path!
If you want to learn more about business analysis and systems analysis, their differences and similarities, check out the Business and Systems Analysis topic page.